Brexit and Consumer Protection

European Union consumer rights Consumer Protection Law is a shared competence between the member states and the EU. Article 4.2 of the Treaty on the Functioning of the European Union so provides. However, once EU ...

Prior Information and Cancellation

Prior Information (all Contracts) The provision of information is a key aspect of consumer protection. The information made available to consumers must be sufficiently clear and reliable so that they can make ...

Goods Standards

Consumer Goods Standards The Directive on Consumer Sales and Guarantees gives consumers additional rights in relation to the sale of goods and more effective remedies than existed under the (Irish and the UK) Sale of ...

Unfair Practices

Unfair Practices Directive The Unfair Commercial Practices Directive prohibits a wide range of potentially unfair practices. The unfair commercial practices directive applies to all business for consumer transactions ...

Consumer Remedies and Enforcement

General remedies EU has sought to address problems of rights enforcement and access to justice in consumer disputes. The EU Commission has set up a network of European Consumer Centres which offer free consumer ...

Timeshare & Package Travel

Package travel — consumer rights (from 2018) Directive (EU) 2015/2302 — package travel and linked travel arrangements. It aims to introduce a high, uniform level of consumer protection in relation to contracts for ...

Geo-blocking

Geo-blocking: addressing discriminatory treatment of customers Regulation (EU) 2018/302 on addressing unjustified geo-blocking and other forms of discrimination based on customers’ nationality, place of residence or ...

Digital Services Contracts

Contracts for the supply of digital content and digital services Directive (EU) 2019/770 on certain aspects concerning contracts for the supply of digital content and digital services It sets out rules concerning ...

Cooperation Consumer Enforcment

Cooperation between national authorities on consumer protection laws Regulation (EU) 2017/2394 — cooperation between national authorities for the enforcement of consumer protection laws aims to protect consumers ...

Enhanced Consumer Enforcement

Alternative dispute resolution for consumer disputes Directive 2013/11/EU on alternative resolutions for disputes between traders and consumers ensures that EU consumers can submit their contractual dispute with an ...
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